INTERNATIONAL SHIPPING POLICIES
Thank you for your interest in my website.
I do ship internationally, and I do not cover international postage. The order and postage must be prepaid.
There are two options for international shipping.
1. Most secure is Express Mail International. To most countries your cost will be $45.00 USD for Postage and Insurance. I will send a PayPal invoice for this. This is the least expensive method that has tracking available. I'm not up for nightmares on expensive packages that can't be tracked. All orders over $51.20 USD must be sent this way.
2. Not secure, and I don't recommend it, is First Class Mail International Package. There is no tracking or insurance available for this type of mail. To most countries your cost will be $5.00 USD for Postage. I will send a PayPal invoice for this. I will ship small orders to Canada for no extra postage. This option is for small orders only, $51.20 USD or less. If you choose this option you need to understand clearly that if it gets lost in the mail I will NOT replace it.
On the package I will state the true value of the product and it will be labeled Dietary Supplements. If I label it "gift" this invalidates the insurance. No exceptions.
Please be extra careful about your foreign address. I will NOT be responsible for packages that go astray because of faulty address information provided by you.
Please be aware of the Customs import duty on your item and be prepared to pay it when your package arrives. If you neglect this and can't pay the duty, I will refund for product ONLY, after I receive it back. Postage will not be refunded.
Please find out what the laws are in your country for importation of Dietary Supplements. The information available to me here in the US may not be correct or complete and you should not rely on it.
For example, a customer in Australia sent me the following letter. None of this information is available on the USPS website. "As a matter of interest, the Therapeutic Goods Association regulates medicines and supplements in Australia. Any supplement can be imported for personal use, as long as it's not on their restricted list. Here's a quote from the online material at www.tga.gov.au. 'Under personal importation provisions, an individual may bring an unapproved therapeutic good into Australia on their person, or arrange from within Australia for a therapeutic good to be sent to them from an overseas supplier. The goods must be intended for use by the importing individual or a member of his/her immediate family and are not to be sold or supplied to another person. An individual may import three months' supply per import and no more than fifteen months supply per twelve-month period.' What this means is that if a product label states 'take one capsule per day' and the bottle contains 90 capsules, then only one bottle can be imported at a time." The plain English for this is, if a person in Australia wants to take Iodoral, they can only order one small bottle at a time, and the cost of postage is the same as the product, very prohibitive, which I assume is their intention. I don't know if "...or as directed by a physician" would make any difference to this rule.
Spain does not allow importing nutritional supplements. England and Canada have import duties sometimes almost equal to the cost of the product. Ditto the Bahamas.
If all seems well and I ship out the product and you refuse it, or it is confiscated as contraband, or anything else not covered by insurance, I will NOT be issuing a refund UNLESS and UNTIL I receive the product back in good condition, and then the refund will be limited to PRODUCT ONLY. Shipping costs will not be refunded.
In case of loss, the product will be replaced at my expense AFTER I receive the insurance on it.
If mail is not safe in your country, including war or upheaval, we will have to ship to you via FedEx or UPS. All the above policies still apply, and the rates are higher.
PS BEFORE writing to me, PLEASE make sure that the email address on your PayPal account is one you actually use.
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Email me (RemoteVwr@aol.com)
page revised March 12, 2012